Frequently Asked Questions
How does it work?
Arctic Air Pure Chill® XL uses Hydro-Chill® technology that combines with evaporative cooling to turn hot, stale air into cold, moist air!
What does the degree of cooling depend on?
The degree of cooling depends on three factors: the outside air temperature, the air humidity, and the device settings you choose. Arctic Air Pure Chill® XL helps reduce the temperature of the air through evaporative cooling. The higher the temperature and the lower the humidity, the more actively evaporation occurs, and, therefore, the stronger the cooling effect. By adjusting the settings, you can choose the cooling comfort level that is right for you.
How much does it cool the air?
The change in temperature depends on external conditions and the device’s power. In high-humidity regions, the difference will be far greater than in dry and hot regions.
How much water does the tank hold?
Arctic Air Pure Chill® XL has a 24oz water tank.
What are the timer settings?
You can set the auto-off timer for 2, 6, 8, or 12 hours.
What are the speed settings?
There are 4 adjustable speed settings, low, medium, high, and turbo.
How much noise does it make?
Arctic Air Pure Chill® XL is practically silent! It is no louder than your computer's cooling fan!
How long will Arctic Air® Pure Chill™ XL run?
Arctic Air Pure Chill® XL can last up to 16 hours on a single fill*.
How often should I replace the cooling cartridge?
It is recommended to replace the air cooling cartridge every 1-3 months, depending on usage. There is no indication system that notifies you when the cooling cartridge should be replaced.
What material is the cooling cartridge made of?
The cooling cartridge is made of a sponge material.
What are the LED night light colors?
Blue, Red, White, Teal, Purple, Green, and Color Cycle.
Can the LED night light be turned off?
Yes, simply press through all the color options until the night light turns off.
How is it Powered?
Arctic Air Pure Chill® XL uses a power adapter with a 6 ft. long cord.
What are the dimensions of the product?
7.48”(L) x 5.79”(W) x 11.61”(H)
What is the weight of the product?
Arctic Air Pure Chill® XL weighs 4.50 lbs.
How can I reach customer service?
For customer service, please call 1-877-308-4512 or email PureChillXL@rephelpdesk.com.
*Run time will vary depending on speed setting, room temperature levels, and room humidity levels.
